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2-1-1 Beginnings
Federal
Communications Commission Ruling
“We find that the Information Referral Petitioners have demonstrated sufficient public benefits to justify use of a scarce public resource and therefore assign 2-1-1 to be used for access to community Information and Referral services.” |
The nation's first 2-1-1 service was created in 1997 in metropolitan Atlanta. The Federal Communications Commission subsequently reserved 2-1-1 for access to community health and human service information in 2000. Their goal was to ensure that citizens would be able to call one place in the community for help.
As of December 2009, 2-1-1 is available
in 46 states and reaches more than 241 million Americans
– about 80 percent of the U.S. population. Please visit
211.org
for 2-1-1 national history.
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